Almost 6,000 Post Offices are at risk of permanent closure as part of a significant overhaul plan. A recent Government consultation has identified that nearly half of the 11,500 currently operational Post Offices are no longer financially viable. Those operating part-time or sharing premises with other businesses are particularly vulnerable to closure.
The consultation acknowledges that the proposed closures would disproportionately affect elderly residents in rural areas. The ongoing Future of Post Office consultation, focusing on modernizing and fortifying the postal network, is set to conclude today.
One key proposal involves redefining what constitutes a Post Office “branch” in the future, potentially including “drop and collect” boxes in this category.
The Department for Business indicated that while exploring various options to ensure the organization’s long-term sustainability, maintaining the current size and structure of the network remains preferable. In July, the Government initiated a green paper to assess the Post Office’s operational framework.
The Post Office is considering diversifying its services offered at stores to include activities such as pharmacy prescription collection, digital ID provision, and business advisory services. Additionally, it is advocating for tailored tax relief and the expansion of banking and parcel services, including support for small businesses.
Plans are also underway to transfer or potentially close 115 directly owned branches, known as crown Post Offices, predominantly located in city centers. Most Post Offices are managed by independent postmasters, with some operated by major retailers like WH Smith, Tesco, Morrisons, and the Co-Op.
Post Office CEO Neil Brocklehurst emphasized the need to adapt to changing consumer behaviors driven by digital advancements. He expressed confidence in collaboration with postmasters, partners, customers, and the government to ensure a robust and sustainable Post Office network for the future.